Instructions for adding multiple terminals to one account
Hello!
The following guide will help you start using your Starlink terminal by adding it to an account that already contains other terminals.
Please complete all of the steps listed below. If you have any questions, contact us. We are always here to help.
Getting started
Usually, the entire adding process takes no more than 3 minutes.
Carefully check that you have everything you need before starting the setup:
- A backup network connection (mobile internet, Wi-Fi)
- Email address and password for the existing account
- Sufficient internet spending limit to authorize the payment
⚠️ Gentle Ukrainianization by SpaceX:
Change the interface language in your mobile phone settings to Ukrainian, and the Starlink app will also be in Ukrainian.
Step-by-step guide
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Go to starlink.com and sign in to your existing account.
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In the left menu of your personal account, find and click on the satellite dish icon 📡 (it is located below the home icon 🏠).
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Click the "Add Service Plan" button.
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At the bottom, under the service address field, click the link: "Already have a Starlink Kit? Click here".
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Enter one of the terminal numbers: the KIT number or the Starlink ID. Click "Continue".
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Select a service address: enter the name of your city in English and choose the appropriate option from the list (for example, Lviv).
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Select a service plan:
If you plan to use the equipment on a vehicle or change its location, choose the "Roam" (Mobile) plan. -
Select the type of service plan:
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"Roam 100 GB" — $55
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"Roam Unlimited" — $100
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Enter your banking details: provide your first and last name in English (as on your card or passport), card number, expiration date, and CVV code.
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Confirm the order and payment in your banking app.
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Refresh the activation page and check your profile.
The charged amount is less than the plan price. Why does this happen?
Usually, when you add the first Starlink terminal to an account, you are charged 95 USD, but for the second and subsequent terminals, a smaller amount will be deducted.
This happens due to system settings designed to synchronize your monthly internet expenses.
In other words, if your first Starlink was activated on the 10th and you add the second one on the 25th, the system will not charge from the 25th to the 24th, but from the 25th to the 9th of the next month.
Then, in the following month, on the 10th, it will charge for both kits in a single payment.
- Turn on your Starlink terminal and wait for approximately 15 minutes.
- If you followed all the steps correctly, your terminal will switch to ONLINE mode!
Congratulations! Enjoy your service.
